Privacy policy
Read how Secure Commission handles information submitted through its website and appointment forms.
At Secure-Commission, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online document commissioning service.
Collection of Your Information
We may collect personal data (name, email, phone, address) you provide when registering, derivative data our servers automatically collect (IP address, browser type, access times), financial data related to your payment method, document data from files you upload for commissioning, and video session data recorded during video verification as required by regulatory requirements.
Use of Your Information
We use information collected to create and manage your account, process and complete document commissioning transactions, respond to support requests, send administrative emails, comply with legal and regulatory requirements, process payments, prevent fraud, and resolve disputes.
Disclosure of Your Information
We may share your information as required by law or to protect rights, with third-party service providers who perform services on our behalf (payment processing, hosting, customer service), with your consent for marketing purposes, or as part of a business transfer such as a merger or acquisition.
Security of Your Information
Our security practices include 256-bit encryption for data in transit and at rest, multi-factor authentication for system access, regular security audits and penetration testing, staff training on data protection, and physical security measures at our data centers.
Data Retention
We retain your information for as long as your account is active or as needed to provide services and comply with legal obligations. For commissioned documents and related verification data, we maintain records for the period required by applicable regulations, which may be 7-10 years depending on document type and jurisdiction.
Your Rights and Choices
You have the right to access, rectify, and request erasure of your personal information, restrict its processing, request it in a portable format, and object to certain processing. To exercise these rights, contact us at [email protected].
Website analytics
This site uses Google Analytics and Microsoft Clarity for analytics. These tools show which pages people open and how the site is used, so we can improve it. You can opt out in your browser cookie settings by blocking or deleting cookies. You can also install the Google Analytics opt-out browser add-on. That add-on stops Google Analytics from collecting data in the browser where you install it. Google provides the add-on at https://tools.google.com/dlpage/gaoptout.